Our team was designated to build an application that enabled a 360° view of the customer for internal users. External users are able to enroll as new customers, place orders, access order related documents and manage users.
The activation workflow is the user's first encounter with the application. Providing an efficient activation process is crucial to building the user's trust and loyalty to the application. A seamless activation process grants internal users more time to focus on delivering value in other areas.
The application framework was built on Material Design + React. The design system utilizes Material Components that were customized to align with the company's branding guidelines. Wireframes, mockups and prototypes were completed with Adobe XD.